Ombre Phoenix

Please be aware that processing time on orders can 7 to 10 business days. Items are package with extreme care to ensure that the reach you safely. A tracking number will be provided on all orders.  However, I cannot be held responsible if you provide the wrong address or for items that are lost after they are placed into the care of the postal service. If your item does become lost in the mail please contact USPS directly with your tracking number.

Please understand that all sales are final. Some of these products are wearable so there are sanitation concerns, and many items are not replaceable as they are one of a kind. However please do contact me if there is a problem with your purchase and I will determine if there is something we can do to make it better. I wanted everyone that comes to Wicked Whinnies to have a wonderful experience and to be happy with their orders.